MountPay Logo

MountPay Privacy Policy

Cancel
Subscription
Retrieve Your
Membership Details
View Your
Purchase Details

Snorrason Holdings and its business units take care to protect the privacy and security of the information that you share with us through mountpay.com ("this Website" or "our Website"). It is important that you understand how we collect, use, and maintain any information you provide us. This Policy explains our approach including our online information practices, the choices you may make about how we collect and use your information at this Website, and the ways you may contact us.

We may change this Privacy Policy from time to time. Changes to this Privacy Policy are effective upon posting here on the Website. Please check back periodically for updates.

The amount, type, and use of information we collect depends on how you use this Website. This Privacy Policy applies only to the practices of Snorrason Holdings ehf, and its employees.

We are subject to the requirements oft he Icelandic Act on the Protection of Privacy as regards the Processing of Personal Data, No. 77/2000 as amended which complies with the intent of EU Directive 95/46/EC.

Definitions

Personal Information includes, without limitation, your name, contact information (including email address, instant messaging username, and web site URL, as applicable), and other individually identifiable information about you.

Non-Identifying Personal Information includes information about your web browsing and other Internet usage, including, without limitation, your Internet service provider, IP address, IP country of origin, browser type, the web site that referred you to us, the web pages you request, the date and time of those requests, and entry and exit points.

Aggregated Information is any information about more than one individual where the individual identities are unknown and cannot be inferred from the information. Aggregated Information is not Personal Information.

Content Vendor: The owner or operator of the Vendor Site (or Vendor Sites) to which you are purchasing access.

E-ticket: The combination of a unique username and password that is used to access a Vendor Site. An E-ticket is a license to use a Vendor Site (or Vendor Sites) for a specified period of time.

Member: The Subscriber, or user, of a valid E-ticket for the Vendor Site(s) during the term of Membership.

Membership: What you, the Subscriber, gain upon purchase of a valid E-ticket, that is access to a Vendor Site (or Vendor Sites). If you elected to be rebilled automatically by MountPay to keep your E-ticket valid you will be rebilled automatically by us when the subscription payment for access to the Web Site comes due, with prior notice by email.

Vendor Site or Web Site: The web site for which you are purchasing an E-ticket from MountPay in order to access that web site and its materials and obtain the benefits of Membership.

Subscriber: The end-user/consumer of the services of the Vendor Site and holder of a valid E-ticket generated by MountPay for the Vendor Site.

COLLECTION OF PERSONAL INFORMATION

MountPay may collect Personal Information from you, but only if you provide it to us voluntarily, or it is sent to us by your web browser. We also collect Personal Information that you provided to our Content Vendors if they pass it on to us so that we can fulfill your order for an E-ticket to access their Vendor Site. You must provide Personal Information in the form of a unique identifier (for example email) to enter certain parts of our Website

COLLECTION AND USE OF NON-IDENTIFYING PERSONAL INFORMATION

As a provider of payment management and risk management services to online businesses worldwide, all activity on our servers is logged and archived. During your use of this Website, we will collect certain Non-Identifying Personal Information to provide statistical information about the use of the site, as well as to indicate possible misuse or abuse of our services. At no time will this information be sold or traded by us. We retain Non-Identifying Personal Information and use it to establish Website activity trends, monitor Website performance, improve Website design and functionality, and to detect misuse, including the misuse of hijacked "zombie" computers to commit fraud against MountPay and its Vendors. Our collection of Non-Identifying Personal Information may involve the use of cookies, and in some cases, the use of local shared objects AKA "Flash cookies".

COOKIES AND LOCAL SHARED OBJECTS

Cookies (pieces of text stored on a user's computer by their web browser) allow us to provide features such as Website session login.

The Help portion of the toolbar on most browsers will tell you how to configure your web browser to accept cookies, to prevent your browser from accepting cookies that last beyond the current session, to have the browser notify you when you receive a new cookie, or to disable cookies altogether. No Personal Information will be encoded in cookies that are stored on your computer.

Local shared objects (also known as "super cookies", or "Flash cookies"), when deployed, are used to store the same information as can be found inside traditional browser cookies. Our global anti-fraud network partners use them to identify devices that have been previously used to place orders with our Merchants, or with merchants that are part of the global anti-fraud networks, that have resulted in an outstanding financial loss.

You can read here about browser plug-ins to manage local shared objects, and read here how to configure your web browser to accept local shared objects, to prevent your browser from accepting local shared objects that last beyond the current session, to have the browser notify you when you receive a new local shared object, or to disable local shared objects altogether.

CHILDREN/MINORS

We do not knowingly collect, maintain, or use Personal Information from those under the age of 18 years (or 21 years in certain jurisdictions). If you are under 18 years of age (or 21 years in certain jurisdictions), you must NOT share your personal information with us.

USE OF PERSONAL INFORMATION

As a general principle we only collect, use, and disclose Personal Information for purposes that are reasonable given the circumstances. We use only fair and lawful means to collect it. We use Personal Information to make online retail sales and to allow you to view your transaction details for an order placed with us. We may also use Personal Information to provide current and potential customers and vendors with information about our services. At no time will this information be sold or traded by us.

We reserve the right to use or disclose Aggregated Information for business purposes, in compliance with the relevant Data Protection legislation.

OUR AGENTS

We reserve the right to disclose Personal Information to other companies and individuals from time to time, in order for them to perform functions for us under confidentiality agreements, or under accepted standards of commercial confidentiality.

These agents may perform functions including fulfilling of orders, delivering packages, sending postal mail and email, and providing customer service. Where we disclose Personal Information to organizations that perform services on our behalf, we require those organizations to use such information solely for the purposes of providing the contracted services to us, and to protect the Personal Information with appropriate safeguards.

APPLYING FOR A VENDOR ACCOUNT

When you submit an application to obtain a Content Vendor account through MountPay's Website, you will be required to provide Personal Information. Furthermore, MountPay may also obtain information about you from third party sources, including, without limitation, consumer reporting and credit agencies for underwriting and due diligence purposes.

When we receive an application from a business, we may perform a search with a credit reference agency and fraud prevention agency on the individual company directors or partners.

USE OF MOUNTPAY SERVICES

As a Content Vendor

When you apply to use MountPay's services, you will be required to provide Personal Information and to enter into a Vendor Agreement with MountPay.

As a Subscriber of a Content Vendor

If you purchase E-tickets from us to access one of our Vendor Sites and its contents, you are required to submit Personal Information ("Transaction Information"). Such customers transmit Transaction Information to MountPay for the purpose of processing these orders. Transaction Information is maintained in servers located around the world, depending on where the order originates or the geographic location of the customer. MountPay may maintain Transaction Information for a certain period of time to comply with audits, or for disaster recovery purposes, according to industry security standards.

BUSINESS TRANSFERS

As we continue to develop our business, we might buy or sell business units. In these transactions, Personal Information might be transferred with the business unit, but it will remain subject to the promises made in any pre-existing Privacy Policy, unless an individual consents otherwise.

PROTECTION OF MOUNTPAY AND OTHERS

We may use or disclose Personal Information without your consent in certain circumstances:

If we are required by law or by an order or requirement of a court, or by court rules concerning the production of records;

If we have reasonable grounds to believe that use or disclosure is necessary to protect the rights, privacy, property, or safety of our users or others;

If we have reasonable grounds to believe that the information relates to a breach of agreement or violation of the law that has been, is being, or is about to be committed;

If it is necessary for fraud protection, risk reduction, or the establishment of amounts or collection of monies owed to us;

If it is necessary to enforce or apply our Terms of Sale, or Vendor Agreement, to pursue remedies, or to limit damages to MountPay;

When we are required or permitted to disclose information without consent, we will not disclose more information than is necessary to fulfill the disclosure purpose. We do not like or support unlawful and unreasonable "fishing expeditions" by governmental agencies, companies, (or individuals), without a court order.

CONSENT

We will obtain your consent to the collection, use, and disclosure of that information as described in this Privacy Policy. If you do not consent to our collection, use, or disclosure of your Personal Information as described in this Privacy Policy, then do not share Personal Information with us. However, we are obviously unable to offer some services, like making online sales, without Personal Information.

You may withdraw your consent at any time, subject to reasonable notice and your legal or contractual obligations. To withdraw your consent, simply tell us of the Personal Information that you no longer wish us to collect, use, or disclose through the Contact Information listed below.

There are limited situations in which applicable laws or industry security standards require us to collect, use, or disclose Personal Information without your consent or after you withdraw your consent. We describe these situations under Protection of MountPay and Others in the section on Use of Personal Information in this Privacy Policy.

RETENTION AND ACCESS

We will take reasonable steps to keep your Personal Information accurate, complete, current, and relevant to its intended use. We keep your Personal Information only as long as we need it for the reasons it was collected. When your Personal Information is no longer required for our purposes, we have procedures to destroy, delete, or erase it, or to convert it to an anonymous form according to industry security standards.

Any information that MountPay collects from visitors to this Website may be used, stored, or processed, in whole or in part, in the Republic of Iceland. Iceland is a sovereign nation that is a member of EFTA and the EEA but not the EU (in the same way as the Principality of Liechtenstein, and Switzerland if that nation might join the EEA). The principal place in which we hold Personal Information is Dalvík, Iceland. Iceland's Data Protection Legislation complies with EU Directive 95/46/EC.

At your request, we will provide you with reasonable access to your Personal Information, so that you can review what we have stored and, if you choose, request corrections to it. After you request access, we will provide the Personal Information that you request as soon as practically possible and generally no later than thirty days following the request. If you wish to correct your Personal Information, please send us a written explanation of the particular information that you believe should be corrected. Where information will not or cannot be disclosed, we will tell you the reasons for non-disclosure. Please make such requests in English.

SECURITY

MountPay combines technical and physical safeguards with employee policies and procedures to protect your information. We work to protect your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information that you provide online at our Website. We will always use commercially reasonable efforts to protect your information, according to industry security standards.

Further, we permit only authorized MountPay employees and third parties to access any Personal Information that you supply to us. If an employee misuses Personal Information, we will take disciplinary action, up to and including termination of employment, and remedies available at law. If any individual or organization misuses personal Information, we will take action, up to and including termination of any agreement between MountPay and that individual or organization, and remedies available at law.

LINKS TO OTHER WEBSITES

When you click on a link on this Website that takes you to a website operated by another company (including those of our Content Vendors), you will be subject to that website's privacy policies. We cannot be responsible for other websites' privacy policies and you should check before providing Personal Information to them.

DISPUTE RESOLUTION

Please direct any questions or concerns regarding the use or disclosure of Personal Information to us by using the Contact Information given below. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with the principles contained in this Privacy Policy. For complaints that cannot be resolved, we will make available to you an independent dispute resolution process.

CONTACT INFORMATION

In the event of questions about (i) access to your Personal Information, (ii) our collection, use, management, or disclosure of Personal Information, or (iii) this Privacy Policy, please contact the Privacy Officer either

By mail:

Privacy Officer
Snorrason Holdings ehf
Postholf 76
Dalvík 620
Iceland.

OR

By telephone:

877-459-8785 - Toll Free U.S. & Canada

This Privacy Policy was last revised on Jan 1, 2013.
Version: 1.5.
If you have trouble email cs@mountpay.com or call our live operators:
877-459-8785 Within USA/Canada (Toll-Free)

+1 877-459-8785 International

© 2013 Snorrason Holdings ehf. All Rights Reserved.
Customer Menu | Terms of Sale | Delivery Policy | Refund Policy | Privacy Policy